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Rustici Software
  • What is Content Controller?
  • Getting Started
    • Getting started with Content Controller
    • Adding a course
    • Creating a new Account
    • Adding content to an account
    • Dispatching
    • Generating and viewing reports
    • Learner counts
  • Content
    • View and edit course details
    • Organizing content with folders
    • Using version control
    • Add multi-language support with equivalents
    • Manage and view course previews
    • Testing course content and debugging
    • Deleting a course
  • Content Portal
    • Content Portal overview
    • Settings overview
    • Approved users
    • Enabling a Content Portal
    • Using a Content Portal
  • Accounts
    • Managing accounts in Content Controller
    • Account license types
    • How licenses and license limits work
    • Using bundles
    • Using folders in accounts
    • Sharing content from an account
  • Reports
    • Usage reports
    • Course reports
    • Learner reports
    • Shared reports
    • Reporting glossary
  • Settings
    • Update your user details
    • Display (custom) IDs
    • Managing and editing users
    • Managing integrations
    • Languages
    • Global settings
    • Third-party software licenses
    • Webhooks
    • Lead-in Page
  • Glossary
  • Help
  • Back to Rustici Software
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On this page
  • License Management
  • Course Usage
  • Account Usage
  • Export

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  1. Reports

Usage reports

PreviousSharing content from an accountNextCourse reports

Last updated 2 months ago

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When you open the reports dashboard, the default view is the view. The sidebar menu lists additional views including License Management, Course Usage, Account Usage, and an exportable Learner History.

License Management

  • Limit by Account: This report shows data for all accounts with a Limit Type of Limit by Account.

  • Limit by Content: This report shows data for all accounts with a Limit Type of Limit by Content.

Course Usage

  • Overview: This report shows Learner and Account counts for all courses. Pick your date range to see an overall course usage report. This report helps answer questions like:

    • Which courses are the most popular?

    • How many accounts has a course been shared with?

    • Do I have any courses no one is using?

  • By Account: This report shows how a particular course is being used across all accounts. Pick the course from the drop-down and pick a date range to see course usage by account. This report helps answer questions like:

    • What are the top accounts that have ever used a course?

    • What are the top accounts with active learners using a course?

Account Usage

  • Overview: This report shows how a specific account is using the courses shared with it. Pick the account name from the drop-down and specify a date range to see account usage. The Account Usage report helps answer questions like:

    • Which courses are being used the most by this account?

    • Which courses are being used the least by this account?

Export

You can generate 3 types of downloadable reports as a CSV:

  1. Learner History: all data about any learner that has ever taken a course (minus interaction data).

  2. Registration History: all registration data (completion, satisfaction, score, duration)

  3. Interaction History: all the data collected for every interaction learners have with courses

When the report has been generated, you can find it in the Shared section.

usage report